Blina DESK AI
The operating system for your business

Your entire business.
One system.

No more scattered tools, disconnected files and manual processes. With Blina Desk AI you manage everything in one system.

⚡ AI-powered — when you want it.

Real example
"Create an invoice for Müller, 3 hours of service"
→ AI knows your price list.
→ Invoice created in seconds.
You decide whether to save and send.
🔒

AI works. You stay in control. Blina AI never acts without your confirmation. It prepares, suggests, fills in — but every final action is in your hands.

Start for free 🎯 Your industry

14 days free · All modules · No credit card

Germany Italy France Austria Switzerland GDPR EU Hosting Multi-language Germany Italy France Austria Switzerland GDPR EU Hosting Multi-language

Blina Desk Architecture

How all modules work together

Blina Desk
🔍
AI Search
Semantic + FTS
📄
Documents
Multilingual OCR
💬
AI Chat
RAG + sources
Embeddings & Vector Index
Chunking · Semantic Vector Search (pgvector)
Module Hub
Activate only what you need
💰
Sales
📦
Purchasing
📒
Accounting
👥
HR
🎧
Helpdesk
📧
Email & Tel
⚖️
Legal
🏠
Real Estate
🏥
Clinic
🤝
Associations
🚛
Fleet
🛠️ Tools
Extensions for your platform
⚡ Automations
Describe it.
📧
Email
💬
WhatsApp
🔔
Notify
✏️
Update
Create
✨ Blina AI
Talk to your business. AI that acts.
💬
Actions
📊
Reports
Workflows
💬 Blina WhatsApp
Your team talks to your AI — via WhatsApp.
📝
Tasks
🎫
Tickets
📅
Appointments
📦
Orders
Q&A
2sec
instead of 20+ min
11+
Business modules
100%
On-premise
4
Languages
🎯 Choose your industry

Built for what you do, not generic.

6 dedicated versions for the industries we serve best. Real examples, demo videos, and pre-configured bundles for people who do your work.

⚖️
Law firms
Cases, deadlines, billing

Cases, AML compliance, court calendar, time-based billing with e-invoicing, eIDAS digital signature.

€149/month annual
Discover →
📦
Retail & Wholesale SMBs
Sales, purchasing, inventory

Sales, purchasing, multiple warehouses, native multi-format e-invoicing (XRechnung/FatturaPA/ZUGFeRD), accounting with auto-posting.

€135/month annual
Discover →
🚛
Fleet management
Unlimited vehicles, flat pricing

Vehicles, drivers, fuel, inspection deadlines (TÜV/HU/MFK/MOT/Revisione), insurance, fines, leasing, automatic cost per km.

€75/month annual
Discover →
🏥
Clinics & medical practices
GPs, dentists, therapists

Patients, appointments, encrypted medical records (GDPR healthcare compliant), e-invoicing with insurance integration, patient ticketing.

€149/month annual
Discover →
🏠
Real estate agencies
Rentals, sales, portfolio

Properties, lease/sale contracts, automatic rent indexing, e-invoiced commissions, AI buyer↔property matching.

€149/month annual
Discover →
🤝
Nonprofits & associations
Sports clubs, parishes, unions

Members, dues, events, donations with tax-deductible receipts, mass communications, nonprofit registry compliance (e.V./RUNTS/loi 1901).

€79/month annual
Discover →

Your industry not listed?

Build your own bundle from the modules ↓
Why Blina Desk

Everything you need. Nothing extra.

The AI-powered business platform, built for SMEs and professional firms across DACH and Italy — serious, modular, secure.

🔒
100% on-premise available
Install Blina on your own servers. Data never leaves your network. Ideal for law firms, clinics, accountants and organisations with strict GDPR requirements. No cloud mandate.
💶
Flat rate — zero per user
You pay per session, not per seat. 5 or 500 users? Same price. No hidden fees, no user limits, no lock-in. Compare it with any other SaaS on the market.
🧠
AI in every module — included
Every module has Ask AI built in: ask questions in natural language and get answers from your data with cited sources. OpenAI, Claude, Gemini or local Ollama — you choose the provider.
🔍
Semantic search + OCR
Find any document in 2 seconds — even when scanned. Multilingual OCR makes every PDF, photo and scan searchable. Search understands meaning, not just keywords.
🔧
Modular — activate only what you use
The base platform includes CRM, OCR, AI search and RAG chat. Add Sales, HR, Legal, Helpdesk or any other module when you need it. No bloated bundle.
No-code automations
Describe the workflow — Blina builds it. Trigger on any event: new document, deadline, payment, ticket. Email, WhatsApp, notifications and automatic updates.
Core features

Your archive becomes intelligent.

Every plan includes CRM, AI search, OCR and RAG chat — maximum AI at this price point. Zero cloud lock-in.

🔍
Hybrid search
Full-text + semantic vector search with pgvector. Finds documents even without exact keywords — Blina understands meaning, not just words. Works fully offline.
ExampleYou search "GDPR data protection", the document says "European data protection" — Blina gets it.
🤖
AI Chat (RAG)
Natural-language questions → answers from YOUR data with links to the sources. Not a generic chatbot: a RAG trained on your documents, contacts, deals and tickets.
Example"How do returns work?" → answer from the manual with a link to the exact document.
📄
Documents & OCR
Upload PDFs, Word files or scans — instant multilingual OCR. Every document becomes AI-searchable. Full version history, trash bin and structured archiving.
Example200 scanned invoices: upload → OCR → search by amount, supplier and date.
👥
CRM included
Contacts, companies, leads and full interaction history — included in every plan. The AI builds customer summaries across all modules: deals, emails, tickets, invoices.
ExampleOpen a contact → AI shows: contracts, emails, tasks, unpaid invoices in one view.
📧
Email included FREE
Unified inbox, email templates and call logs — fully integrated into the CRM timeline. Every conversation is AI-indexed and linked to the right contact.
ExampleOpen a contact → all emails, calls and notes in chronological order — no app switching.
📞
Telephony included FREE
Inbound and outbound calls directly from Blina — automatic call log, notes and follow-up tasks. Missed call → instant task with AI customer summary.
ExampleMissed call from customer Müller → task "Call back" + AI: "Last conversation: contract renewal, open for 14 days."
✨ Blina AI

Don't just use software.
Command your business.

Forget menus, modules and complex processes. With Blina AI just type. The AI understands your full business context and acts for you, in real time.

💬
Blina answers and acts
"Create an invoice for Müller, 3 hours at €150" → Blina drafts it. You review and click Send.
📊
Instant reports
"Monthly revenue by customer, quarterly comparison" → report ready with charts. Save or export as PDF.
🧠
Full context
The AI knows: customers, invoices, employees, communications. Not a chatbot — your business operating system.
Blina prepares. You decide.
Every action is a draft until you confirm. Invoices, emails, reports — nothing goes out without your approval.
Try Blina AI → €79/month • Work faster. Fewer clicks. Zero complexity.
🤖 Blina AI
Who are my top 3 customers this quarter? And send the first one a thank-you email.
📊 Top 3 customers Q1 2026
🥇 TechNova GmbH — €34,200 (8 invoices) 🥈 Alpine Solutions AG — €22,800 (5 invoices) 🥉 MediterranDesign S.R.L. — €18,600 (6 invoices)
📝 Thank-you email drafted for TechNova GmbH
Review & Send Edit Save as PDF
Any overdue invoices? Create a reminder for each.
⚠️ 3 overdue invoices
📄 #2026-031 Alpine Solutions — €4,200 (12 days) 📄 #2026-038 DataFlow — €1,800 (5 days) 📄 #2026-042 MediterranDesign — €2,400 (3 days)
📝 3 reminders drafted — ready for review
Review & Send all Edit individually
Ask something or give a command...
Business modules

Activate only what you need.

Every module has a built-in AI chat (Ask AI) that understands your data. Activate modules independently — the base platform with CRM, search, OCR and RAG is always included.

💰
Sales
Complete sales management — flat rate for the whole team, unlimited users.

Product catalogue, customer database, quotes, orders and invoices
Payments, shipping and returns (RMA) with full tracking
Sales dashboard with real-time revenue, top customers and overdue
AI: "How much has customer X ordered this year?" — instant answer
AI summaries per customer — orders, payments, interactions at a glance
Reports by period, customer, product or sales rep
🧠
Ask AI: "Summary for customer Müller — open orders, unpaid invoices, returns and recent interactions."
Example
New order → automatic invoice → payment tracked → shipment confirmed → customer wants a return → RMA created in one click → AI: "Customer Müller — 12 orders, 1 open return, €42k total revenue."
📦
Purchasing & Warehouse
Full procurement and warehouse management — real-time stock, reorder alerts, OCR on every invoice.

Purchase orders, supplier management and goods receipts
Warehouse with real-time stock levels and minimum-stock alerts
OCR scans receipts and invoices — instantly AI-searchable
Supplier price comparison and delivery tracking
Complete stock movement history
AI: "Which supplier has the best price for item X?"
🧠
Ask AI: "Which suppliers delivered late more than twice this quarter?"
Example
Stock below minimum → automatic draft order with the best-priced supplier → the manager approves in one click.
👥
HR
Complete HR management — flat rate, no per-employee cost. Every document AI-indexed.

Employee profiles, contracts and onboarding checklists
Payslips searchable via OCR — upload and find instantly
Certifications with automatic expiry alerts (90/30/7 days)
Holiday calendar and absence management
AI: "When does Rossi's fire-safety certification expire?" — instant answer
Shift planning, performance reviews and recruiting
🧠
Ask AI: "Which employees have certifications expiring in the next 60 days?"
Example
"When does Rossi's fire-safety course expire?" — instant answer + automatic alert 30 days before expiry.
🎧
Helpdesk
Smart ticketing system with AI knowledge base — flat rate, not per agent.

Tickets with SLA tracking and priority queues
AI searches your archive and suggests replies from existing documents
Automatic appointment suggestions based on availability
Follow-up task creation and real-time notifications
Customer satisfaction tracking
Your team resolves issues in seconds, not hours
🧠
Ask AI: "Summarise all open tickets for customer Rossi and suggest next steps."
Example
Customer request → AI drafts a reply from the KB → suggests a free appointment → agent confirms in 1 click.
⚖️
Legal
Professional case management with AI — cases, contracts, deadlines, all searchable.

Cases, contracts, clients, obligations and court documents
Multi-level deadline alerts: 90/30/7/3/1 days before each obligation
Complete audit trail and document versioning
OCR makes scanned court documents searchable too
AI: "Find all breach-of-contract cases since 2022"
Legal AI assistant with semantic search across all case files
Digital signature (eIDAS AES) — request, track and archive signed documents
🧠
Ask AI: "Overview of case #2024-15 — status, deadlines, documents and next steps."
Example
"Find breach-of-contract cases since 2022" → 5 cases with outcomes, dates and linked documents in seconds.
🏠
Real Estate
Real estate portfolio management with AI — properties, units, contracts, tenants, all in one.

Properties, units, rental contracts and tenant management
Maintenance requests with assignment and tracking
Multi-level alerts: contract renewals, energy certificates, inspections (90/30/7 d.)
Income and expense overview per property
AI: "Which contracts expire in the next 6 months?"
AI included — no extra fees for portfolio analysis
🧠
Ask AI: "Properties with contracts expiring in the next 6 months and their revenue."
Example
Energy certificate expires in 90d. → auto alert → tenant notified → renewal task assigned.
🏥
Clinic
Digital patient records with AI search — GDPR-compliant, role-based access.

Patient records, treatment plans and full medical history
OCR on reports and prescriptions — searchable by patient, diagnosis, date
Appointment booking with calendar sync and automatic reminders
Granular access for doctors, nurses and admin
Complete audit log for GDPR compliance
AI: "All treatments for patient Rossi in the last 12 months"
🧠
Ask AI: "Patient history for Rossi — diagnoses, treatments and upcoming appointments."
Example
Scan a report → OCR extracts values → searchable by patient, doctor, diagnosis and date.
🤝
Associations
Member management with fee tracking — integrated email and WhatsApp communication.

Member database with payment status and automatic renewal reminders
Event management with RSVP and attendance
Communication lists for email and WhatsApp
Shared document archive — statutes, minutes, reports
AI: "Which members haven't paid this year?" — instant list
Automatic receipt generation and annual fee overview
🧠
Ask AI: "How many members haven't renewed this year? Create a reminder list."
Example
Membership fee → email+WhatsApp reminder → payment tracked → receipt generated.
📒
Accounting
Complete AI-powered accounting — everything you need, unlimited users.

Chart of accounts, journal, P&L, balance sheet, due dates and budget
E-invoicing — FatturaPA (SDI) and XRechnung (DE) free
Receipt scanning — photo → OCR → AI suggests the posting
CSV / MT940 bank import — import transactions manually
AI-powered bank reconciliation with auto-matching
Cash-flow forecasting, AI anomaly detection
"Post €500 rent for March" — natural language
DATEV export for the tax advisor in one click
🧠
Ask AI: "Top 5 expenses this quarter? Anomalies in this month's postings?"
Example
Nightly bank sync → AI matches 47/50 transactions → flags 2 duplicates and missing VAT → DATEV export in 1 click.
🚛
Fleet
Complete fleet management — vehicles, drivers, costs, maintenance and compliance.

Vehicle register with insurance, leasing and inspection dates
Driver management, assignments and licence checks
Fuel log, mileage and cost analysis per vehicle
Maintenance planning with automatic reminders
Fines tracking and document management
AI: "Which vehicles have an inspection this month? Total fleet costs Q1?"
🧠
Ask AI: "Vehicles with highest fuel costs this quarter. Overdue inspections?"
Example
New vehicle → insurance + lease recorded → maintenance reminder → driver assigned → mileage log → full cost history.
Core

What's in the Core plan

Hybrid search, RAG AI, OCR, CRM, Email and Telephony — all included from €49/month.

Hybrid Search

Full-text + vector semantic search with pgvector. Find documents even without exact keywords — Blina understands meaning, not just words. Works fully offline.

ExampleSearch "GDPR privacy", the document says "European data protection" — Blina gets it.

AI Chat (RAG)

Ask in natural language → get answers from YOUR data with links to sources. Not a generic chatbot: a RAG trained on your documents, contacts, deals and tickets.

Example"How do returns work?" → answer pulled from the manual with link to the exact document.

Documents & OCR

Upload PDFs, Word, or scans — instant multilingual OCR. Every document becomes AI-searchable. Full version history, trash and structured archive.

Example200 scanned invoices: upload → OCR → search by amount, supplier and date.

CRM included

Accounts, contacts, leads and full interaction history — included in every plan. AI generates customer summaries across all modules: deals, emails, tickets, invoices.

ExampleOpen a contact → AI shows: contracts, emails, tasks, unpaid invoices in one view.

Email included FREE

Unified inbox, email templates and call logs — fully integrated into the CRM timeline. Every conversation is AI-indexed and linked to the right contact.

ExampleOpen a contact → all emails, calls and notes in chronological order — no app switching.

Telephony included FREE

Inbound and outbound calls directly in Blina — automatic call log, follow-up notes and tasks. Missed call → instant task with AI customer summary.

ExampleMissed call from customer Rossi → task "Call back" + AI: "Last conversation: contract renewal, open for 14 days."

Always included in the Core

5 GB
Document storage per tenant
500,000
AI tokens / month included

Also included in the Core plan:

  • Appointments
  • Archive
  • Notes
  • Tasks
  • Calendar
  • Notifications
  • Reports
  • Digital signatures

Compatible with European standards

FatturaPA · SDIXRechnungZUGFeRDFactur-XQR-billSEPAeIDASGDPRSistema TSDATEVFatturaPA · SDIXRechnungZUGFeRDFactur-XQR-billSEPAeIDASGDPRSistema TSDATEV
⚡ Automations

Describe it.
Blina builds it.

Build automated workflows for any event — without writing a single line of code. Trigger on documents, deadlines, payments, tickets and much more.

1
Choose a trigger
New document, upcoming deadline, open ticket, incoming payment, submitted form...
2
Define conditions
Filters, thresholds, involved modules, users or departments. AI suggests the most useful conditions.
3
Run actions
Email, WhatsApp, push notification, create task, update field, create record — all automatic.
📄
New document uploaded
Automatic OCR Index for AI Notify team
Certification expiry (30 days)
Email to employee HR task Reminder -7d.
🎧
Ticket SLA breached
Notify manager High priority WhatsApp
💰
Overdue payment (invoice)
Reminder by email +7d. second reminder Sales alert
Describe it in plain English: "If an invoice isn't paid within 7 days, send a reminder by email and create a task for the sales team." — Blina builds the automation.
💬 Blina WhatsApp

Your team talks to
your AI — via WhatsApp.

Your team talks directly to Blina AI over WhatsApp. Create tasks, book appointments, open tickets, check orders — all through a simple chat.

📅
Appointments by chat
"I need an appointment on Thursday at 3 p.m." → Blina creates the appointment automatically.
🎫
Support via WhatsApp
"My printer isn't working" → a helpdesk ticket is created with all the details.
📦
Check order status
"What's the status of order #4521?" → instant reply with status and details.
🔒
Whitelist security
Only authorised contacts can communicate. Daily limits, rate limiting, HMAC-signed webhooks.
Try Blina WhatsApp → €39/month • Uses your AI token budget. Extra token packs available.
💬 Blina WhatsApp
I need an appointment on Friday at 10 a.m. with Dr. Schmidt.
📅 Appointment created
📆 Friday, 04.04.2026 — 10:00 👨‍⚕️ Dr. Schmidt ✅ Confirmation sent
What's the status of order #1234?
📦 Order #1234
Status: In progress Amount: €2,340.00 Delivery date: 07.04.2026
Pricing

Build your perfect plan.

€49 per session — you only pay for concurrent active users, not for registered users or seats. Add modules at a fixed monthly price.

Always included
Base platform
CRM + semantic AI search + OCR scanner + RAG chat + documents + notes + tasks + appointments + email + telephony. All AI-powered.
€49
/session/month
1 session = 1 active user at a time — register unlimited users, pay only for those online concurrently.
Modules = fixed monthly price — add Sales for €45/mo, same price whether 1 or 10 sessions.
14 days free — all modules, no card.
Add-on modules
💰 Sales
Pipeline, deals, invoices — flat rate team
€45
/mo.
📦 Purchasing
Orders, suppliers, real-time stock, OCR invoices
€45
/mo.
👥 HR
Employees, contracts, certifications
€39
/mo.
🎧 Helpdesk
Tickets, SLA, AI knowledge base — flat rate
€39
/mo.
⚖️ Legal
Cases, contracts, deadlines
€69
/mo.
🏠 Real Estate
Portfolio, rentals, maintenance
€69
/mo.
🏥 Clinic
Patient records, OCR reports, GDPR
€69
/mo.
🤝 Associations
Members, fees, events, email/WhatsApp
€39
/mo.
📒 Accounting
P&L, balance sheet, FatturaPA, CSV import, DATEV
E-invoicing · OCR receipts · AI · DATEV
€69
/mo.
🚛 Fleet
Vehicles, drivers, fuel, maintenance, fines
€39
/mo
Tools & AI
⚡ Automations
Describe it. Blina builds it. — AI workflows, triggers, 50+ templates, email/WhatsApp/notifications
€69
/mo
💬 Blina WhatsApp NEW
Tasks, tickets, appointments — via WhatsApp chat
€39
/mo.
✨ Blina AI
Command your business. AI that acts. — invoices, reports, workflows by chat
€79
/mo
Session volume discounts
1
sess.
3
sess.
-10%
5
sess.
-15%
10
sess.
-20%
15
sess.
-25%
15+ sessions? Contact us for Enterprise.
Try 14 days free
All modules · 3 sessions · No credit card
☁️
Cloud SaaS
Managed Cloud
  • No server — we handle everything
  • Access from anywhere, any device
  • Automatic backups and updates
  • 14 days free, no card required
Try for free
🏢
On-premise
Local installation
  • Installed on your own servers
  • 100% of data stays in your network
  • Full control over configuration and updates
  • Ideal for DACH firms and organisations
Request a quote
AI profiles — on-premise

Three levels of intelligence.

CORE
Core — no AI
Full-text, OCR, documents. No AI calls. Pure speed.
  • Full-text search + semantic (pgvector)
  • Multilingual OCR
  • Document history
  • Zero AI dependency
LOCAL AI
Local AI — Ollama
Full AI on your own hardware. Llama 3, Mistral — no data leaves the network.
  • Llama 3, Mistral, Gemma & more
  • RAG AI chat fully offline
  • Local embeddings & vector search
  • Full data sovereignty
Recommended
CLOUD AI
Cloud AI — external
The best models from OpenAI, Google, Anthropic. Top quality and speed.
  • GPT-4o, Gemini, Claude
  • Bring your own API key
  • Top model quality
  • Combines with local storage
🔐 Administration

Sign in as administrator.
Manage rights, roles and groups.

The SuperAdmin controls every aspect of the platform: who sees what, which modules are enabled per user or group, and how employees authenticate.

👤
Unlimited users, granular rights
Create users, assign predefined roles (Admin, Manager, User, Viewer) or define custom roles with permissions for each module and field.
👥
Groups and teams
Organise users into groups (e.g. Sales Team, Legal Team, Administration) and assign access and modules per group in one click.
🔑
RBAC + Row-Level Security
Access control is enforced at the database level (PostgreSQL RLS). Every user only sees the data that belongs to them — security by design.
⚙️ Administration — Users & Roles
Users
Roles
Groups
Permissions
UserRoleModulesStatus
🔑 SuperAdmin Admin All ● Active
👤 Marco Rossi Manager Sales, CRM ● Active
👤 Sara Bianchi HR HR, Documents ● Active
👤 Luca Ferrari User Helpdesk ● Invited
👤 Mr. Müller Viewer Legal (read-only) ● Active
Permissions per role — Manager
💰 Sales
Read Write Delete
👥 HR
Read Write Delete
📧 Email
Read Write Included
📞 Telephony
Read Write Included
⚖️ Legal
None
Contact

Let's talk about your setup.

On-premise installations, custom modules or Enterprise plans — we reply within 24 hours.

🏢
Custom on-premise
Install Blina on your own servers, with your security rules.
🔧
Tailored modules
Custom workflows, integrations with existing systems.
🎯
Guided demo
30-minute live demo with your use case — no commitment.
User interface available in
Italiano
Deutsch
English
Français
The AI replies in the language of the question