🏥 For clinics, GPs, dentists, therapists across Europe

Patients, appointments, records.
The digital practice, simple.

Blina Desk for clinics and medical practices is software for small healthcare facilities in Italy, Germany, Austria, Switzerland and France. What it does: smart appointment scheduling, encrypted patient records, integrated billing (SDI + Sistema TS for Italy), patient ticketing, prescriptions and clinical notes. Who it's for: GPs, dentists, physiotherapists, psychologists, aesthetic medicine practices and small polyclinics from 1 to 30 practitioners. Why: flat monthly price, unlimited users, you pay only for the active sessions in use, GDPR healthcare-compliant, encryption at rest, EU servers.

Try free for 14 days → View pricing
No credit card GDPR healthcare compliant EU servers (Germany) 🇩🇪🇦🇹🇨🇭 KV billing + e-invoicing · 🇮🇹 SDI/FatturaPA
The problem

Medical records, calendars, invoices: three worlds that don't talk to each other.

Paper records in cabinets, appointments managed by phone, invoices created by hand at the end of the month. Every patient is a puzzle that gets reassembled from scratch every time.

📋

Medical records scattered everywhere

Paper folders in cabinets, anamnesis in Word, prescriptions on pre-printed forms, clinical photos on the doctor's WhatsApp. GDPR? Nobody knows for sure.

📞

Appointments managed by phone

Reception spends half the day on the phone with bookings and cancellations. Patients who don't show up = lost money. Reminders by hand.

🧾

Slow end-of-month billing

Treatment finished → health card (eGK / Tessera Sanitaria) → invoice PDF → send by email → record payment. 5 minutes per patient, hours at the end of the month.

✨ Included in every plan, free

Blina AI is included in all plans.

Search patients, query statistics, summarize medical records. The free version of Blina AI answers for you. For autonomous actions (creating appointments, invoices, reports) activate Blina AI PRO.

💬 "Which diabetic patients haven't been here in 6 months?"
💬 "Search patient Anna Smith"
💬 "Summarize Smith's record"
💬 "How many new patients this month?"
💡 For autonomous actions (appointments, invoices, detailed reports) activate Blina AI PRO →
The solution

The whole practice on one platform.

4 modules that talk to each other. Patient books → calendar updates → record opens with 1 click → treatment completed → e-invoice + check-up reminder. Without entering data twice.

🏥

Clinic module

Patients, anamnesis, calendar, encrypted medical records, diagnostic findings.

  • Side menu: Patients, Appointments, Records, Services, Treatment rooms, Billing, Documents
  • Patient master data (insurance number / health card, blood type, allergies, medication, emergency contact)
  • Appointments in list / week / month view with patient + doctor + treatment room + duration selection
  • GDPR-compliant medical records (doctor sees everything, reception sees restricted data)
  • Service catalogue (treatment / examination / procedure) with ICD-10 / ICD-10-GM code + VAT
  • Treatment rooms and consultation rooms with automatic double-booking check
  • Patient invoices linked to services and appointments
  • Drag & drop documents (reports, imaging, signed prescriptions, consent forms)
  • Tasks linked to patients and appointments (consents, exams, follow-up)
  • Quick clinical notes per patient or record (visible only to the doctor)
🎧

Patient ticketing module

Support tickets for practices with high request volumes to reception / front desk.

  • Dashboard with KPIs (total tickets, open, in progress, resolved today, SLA breached)
  • Tickets with status, priority, assigned staff, SLA, full filters
  • Kanban view with drag & drop between columns (New / Open / Waiting / Resolved / Closed)
  • AI auto-classifies tickets by category + suggests answers from the knowledge base
  • Incoming email → automatic ticket (rule-based assignment)
  • Replies from the ticket are sent through your connected email account
  • CRM activities automatically linked to the patient contact
  • Create a task from the ticket with 1 click (title, due date, owner)
💰

Sales module

Treatment billing, professional invoices, e-invoicing and public health insurance billing.

  • Dashboard with 4 animated KPIs (revenue, current month Δ%, payments, overdue)
  • Automatic professional invoices per treatment type + VAT exemption for medical services (Art. 132 EU VAT Directive)
  • E-invoicing native: XRechnung (DE/AT), QR-bill (CH), FatturaPA (IT) + KV billing to public health insurance
  • Quote → order → invoice conversion
  • "Send by email" with PDF auto-attached + "Request digital signature" (eIDAS)
  • Invoice history per patient with account statement in 1 click
  • Product / service catalogue (SKU, category, price, VAT)
  • Payments recorded per treatment (cash, card, bank transfer, EC)
📒

Accounting module

Automatic journal entries from patient invoices, VAT exemption for medical services, general ledger.

  • Hierarchical chart of accounts (SKR03/SKR04 for DE + AT chart + Italian CIVILE)
  • Double-entry bookkeeping with automatic reconciliation
  • Automatic posting from Sales (paid patient invoice → automatic journal entry)
  • VAT exemption for medical services (Art. 132 EU VAT Directive) handled automatically
  • Monthly / quarterly VAT return + VAT register
  • Banks with CSV / OFX import and automatic reconciliation
  • Reports: trial balance, P&L, balance sheet, cash flow
  • DATEV / CSV export for the accountant
⚡ Optional add-ons

Three optional superpowers for the practice.

Add when needed. Cancel when no longer needed. Built for the daily life of healthcare practices in Europe.

⚡

Automations +€55/month (annual)

Patient reminders, recall campaigns, invoices: all automatic.

Practice example: Scheduled appointment → reminder 24h before via SMS + email.
→ Reduce no-show rate by 60%.
  • Appointment reminders 24h / 2h before (SMS + email)
  • Patient recall for yearly check-ups
  • Treatment finished → automatic invoice + email to patient
  • Payment reminder for overdue invoices
💬

Blina WhatsApp +€31/month (annual)

When the doctor is on the move (home visit, hospital, business trip), they talk to Blina via WhatsApp.

Practice example: Doctor on a home visit: "Blina, visit to Smith done, next check-up in 30 days"
→ Record updated, invoice created.
  • Update medical records from WhatsApp
  • Reschedule appointments on the fly
  • Record home visits and invoices
  • For doctors / staff only (not for patients)
✨

Blina AI PRO +€63/month (annual)

The agent that manages calendar, invoices, and reports autonomously.

Practice example: "Create an appointment for Anna Smith on Thursday at 14:00 with Dr. Brown"
→ Appointment created, treatment room assigned, reminder scheduled for the patient.
  • Create appointments, treatment invoices, prescriptions
  • Automatic yearly patient recalls
  • Generate reports (treatments, active patients, revenue per doctor)
  • Autonomous workflows (treatment finished → invoice + email)
How it works

Up and running in 60 minutes.

No installation, no server, no IT. Open your browser and start.

Register the practice

Account in 5 minutes. Enter practice details (VAT ID, BSNR/LANR or equivalent, address). Configure treatment types and durations.

Import patients + appointments

Load patient master data from Excel. Import appointments already scheduled for the next few weeks. Set up treatment rooms and equipment.

Start with reception

Reception greets patients through the app. Doctors access the record with 1 click. Invoices and reminders run automatically.

Pricing

One price. Everything included.

Pre-configured bundle for clinics and medical practices. No hidden costs. Unlimited users — you pay only for active sessions, not per registered user.

Clinics & Medical Practices Bundle
Clinics / Medical practices
€149/month
€222— You save €73/month
€876 saved per year

4 modules included

  • 🤖 Blina AI (free)
  • Base
  • 🏥 Clinic
  • 🎧 Helpdesk
  • 💰 Sales
  • 📒 Accounting
  • 📁 Documents
  • 📋 Tasks
  • 📝 Notes
  • 📅 Calendar
  • 🤝 CRM
  • ✍️ Digital signature
Try free for 14 days →
No credit card · Cancel anytime · VAT excluded
vs T2med, MEDICAL OFFICE, CGM, Millewin, GipoNext

Built for 2026, not for 1998.

Classic practice management software (CGM, ZollSoft, T2med, MEDICAL OFFICE, Millewin, GipoNext, AIS) is 20 years old: desktop client, no mobile, no AI, e-invoicing only via paid plug-in.

Feature
Blina Desk
Classic
Cloud, accessible from anywhere
✓
✗
practice server
Mobile + WhatsApp for doctors on the go
✓
✗
Blina AI integrated (records, invoices, reports)
✓
✗
Multi-country e-invoicing native (XRechnung + FatturaPA + QR-bill)
✓
△
paid plug-ins
Transparent pricing from €114/month
✓
✗
€2-5k setup + €1-2k/year
🔐 Privacy and permissions

Every staff member sees only what they need to see.

GDPR compliant for healthcare data (Art. 9 GDPR — special categories of personal data): the doctor sees the full medical record, reception sees only administrative data, the external accountant sees only invoices without patient names. Configurable in 2 clicks, no IT needed.

🩺

Doctor / medical professional

Sees full medical records, prescribes, makes diagnoses. With the right configuration, sees only THEIR patients.

📞

Reception / front desk

Manages calendar, bookings, invoices. Does NOT see clinical records or diagnoses (Art. 9 GDPR healthcare data).

📒

External accountant

Sees only journal entries and VAT. Does NOT see patient names or records (anonymized by law).

FAQ

Frequently asked questions

Is it GDPR compliant for healthcare data?
Yes. Medical records encrypted at rest and in transit. Servers in Germany (Hetzner). Retention periods compliant with national medical record laws (10 years for patient records, 30 years for X-rays in DE). We provide a signed Data Processing Agreement (DPA). Compliant with Art. 9 GDPR (special categories of personal data — health data).
Can I issue e-invoices integrated with public health insurance billing?
Yes. We generate XRechnung (legal standard from 2025 in DE/AT) + KV billing to public health insurance providers (BSNR/LANR for DE). Automatic VAT exemption calculation for medical services (Art. 132 EU VAT Directive). For Italian practices we also produce FatturaPA via SDI, and QR-bill for Switzerland.
Can I integrate the calendar with Google Calendar / Outlook?
Yes. Two-way sync with Google Calendar and Microsoft 365. Each doctor sees only their own appointments. Reception sees all of them.
How many doctors and rooms can I manage?
Unlimited user accounts (doctors, reception, therapists). You pay only for concurrent active sessions, not per registered user. Example: a practice with 6 part-time doctors + 2 receptionists → the base bundle is enough because they never all work at the same time. Treatment rooms and equipment are unlimited. If you need more concurrent sessions, they're available as an add-on — contact us for sizing.
Does it work for practices in IT/DE/AT/CH?
Yes. Multi-country support: ICD-10-GM (Germany) + ICD-10 BMASGK (Austria) + ICD-10-GM/CH (Switzerland) + ICD-9 (Italy). OPS codes and G-DRG for DE, LKF for AT, SwissDRG for CH. Billing: XRechnung Germany/Austria + QR-bill Switzerland + FatturaPA Italy. GDPR healthcare compliant in all 4 countries. Distinction between private and public-insurance patients with separate billing flows (KV vs. direct invoice GOÄ / Tariffario).
Can I cancel anytime?
Yes, anytime from the subscription page. The monthly plan ends at the end of the current month. The annual plan stays active until expiry. Full data export (CSV + PDF) guaranteed for 30 days after cancellation.

The organized practice, starting today.

14 days free. No credit card. No sales calls.

Get started →

Blina Desk runs the same modular core under every vertical. If your business straddles multiple industries, you can mix and match.

← All Blina Desk solutions